[housewife]

Thanks doc that was what I thought. It will be interesting to see what becomes of all this. They will never admit a colossal f up but there’s been talk of investigation which I’m sure will take forever and get buried on the back pages. I’m also figuring that you will know where to find that info so it won’t get completely overlooked. I did see some reporters saying “I know you don’t know what cause it but was it a cyber attack?” He wouldn’t say as he didn’t know but that sort of leading question sorta looks like an escape to me. I was just waiting for him to say “yeah, yeah that’s it that’s the ticket”.

[Tricks]

DrCaleb DrCaleb:

housewife housewife:

They keep saying that they have safe guards but we saw no evidence of them

What we saw was evidence against them. I have designed enough networks and data centres to know that if they failed, then there is a single point of failure somewhere and whatever redundancies they thought they had, this fail showed them ineffective.

You don't ever patch all your systems at the same time, you patch one of the branches, and if it fails you roll back, leaving your other pathways free from disruption. If it was a beaver chewing cables, or someone digging before they called, or some cleaning lady polishing the big red button with (!) above it; then there is a single point of failure and your network is not redundant.

/rant

And you shouldn't be allowed to be in charge of major communications infrastructure or the backhaul that supports it if you don't have real network redundancy. Having worked for an ISP, I can tell you, redundant is not in their fucking dictionary.

[Scape]

When RogersHelps executive, Kye Prigg is prompted by VassyKapelos on the Rogers-Shaw merger and the degree to which the telecoms industry is monopolized by private corporations in Canada, Rogers' lawyer steps in and abruptly ends the interview

[DrCaleb]

housewife housewife:

I did see some reporters saying “I know you don’t know what cause it but was it a cyber attack?” He wouldn’t say as he didn’t know but that sort of leading question sorta looks like an escape to me. I was just waiting for him to say “yeah, yeah that’s it that’s the ticket”.

Yea, no. Cyberattack should be easily mitigated by other means that should already be on the network. An attack like that causes slowdowns at best. Not total loss of service along many routes country wide. That takes a special kind of incompetence.

[Tricks]

DrCaleb DrCaleb:

housewife housewife:

I did see some reporters saying “I know you don’t know what cause it but was it a cyber attack?” He wouldn’t say as he didn’t know but that sort of leading question sorta looks like an escape to me. I was just waiting for him to say “yeah, yeah that’s it that’s the ticket”.

Yea, no. Cyberattack should be easily mitigated by other means that should already be on the network. An attack like that causes slowdowns at best. Not total loss of service along many routes country wide. That takes a special kind of incompetence.

And even if this was an attack, it would come from a place of such extreme negligence, it would be even worse than whatever dumb shit they did screw up.

[DrCaleb]

They are saying an update caused a bunch of routers to fail.

I call bullshit. Who updates all of their redundant routers, in production, at the same time? And if it's a scheduled update, how do you not reverse it the second there is a problem? And how do all your services route through all of these non-redundant routers?

[Tricks]

DrCaleb DrCaleb:

They are saying an update caused a bunch of routers to fail.

I call bullshit. Who updates all of their redundant routers, in production, at the same time? And if it's a scheduled update, how do you not reverse it the second there is a problem? And how do all your services route through all of these non-redundant routers?

Because:

$1:

Having worked for an ISP, I can tell you, redundant is not in their fucking dictionary.

[DrCaleb]

Tricks Tricks:

DrCaleb DrCaleb:

They are saying an update caused a bunch of routers to fail.

I call bullshit. Who updates all of their redundant routers, in production, at the same time? And if it's a scheduled update, how do you not reverse it the second there is a problem? And how do all your services route through all of these non-redundant routers?

Because:

$1:

Having worked for an ISP, I can tell you, redundant is not in their fucking dictionary.

Of that, I am certain. I'm just calling out their obvious bullshit. Obvious to anyone doing the job, but politicians will likely buy it and let them continue to fiscally rape the consumer.

[herbie]

$1:

Having worked for an ISP, I can tell you, redundant is not in their fucking dictionary.

Having been an ISP, I will never admit that is true

[Scape]

DrCaleb DrCaleb:

They are saying an update caused a bunch of routers to fail.

I call bullshit. Who updates all of their redundant routers, in production, at the same time? And if it's a scheduled update, how do you not reverse it the second there is a problem? And how do all your services route through all of these non-redundant routers?

Fire the change management team. No roll back? That's 101 stuff.

[DrCaleb]

Hamilton man was unable to call 911 during Rogers outage as sister was dying

[DrCaleb]

Scape Scape:

DrCaleb DrCaleb:

They are saying an update caused a bunch of routers to fail.

I call bullshit. Who updates all of their redundant routers, in production, at the same time? And if it's a scheduled update, how do you not reverse it the second there is a problem? And how do all your services route through all of these non-redundant routers?

Fire the change management team. No roll back? That's 101 stuff.

I bet they can't. Likely they are so understaffed that no one has created a network diagram or documentation on how things work, so they can't fire them. Even assuming they are telling us the truth.

[herbie]

$1:

no one has created a network diagram or documentation on how things work

No one in mnagement has the slightest clue about how what they manage works, so they didn't know on Day One that they should, and the IT guy didn't as it's job security for no one else to know.

That's the way it worked with every company I've ever dealt with.

[DrCaleb]

I'm one of those wierdos that thinks if I can't be replaced, then I can't be promoted.

[Scape]

https://www.youtube.com/watch?v=VToA1lE ... WL&index=2